Guests Reviews of Oum Palace Hotel & Spa

Location: the hotel was close enough to Close to the business area.

The staff are extraordinarily friendly, they keep the place clean. The hotel rooms are reasonably large and absolutely gorgeous with a master key card. Great to have a flat-screen TV with cable channels, central 

We would stay here again, really enjoyed it. The hotel's restaurant is good with international cuisine.

The staff is dedicated here, the services are good, and location is absolutely perfect close enough to far more cheaper fairs to get around the city, Casablanca for a day and the city center, Casa Port train station and tram line. 

We arrived late at night and were pleasantly surprised to be upgraded to a 4-star room at Oum Palace Hotel & Spa. The hotel's location is convenient, with easy access to various services and restaurants in the city. 

i liked best the location of the hotel as the old city (Old Souk) was very close to the hotel.

the fitness facility was not available the time i was staying in the hotel

The rooms are new-fashioned and tastefully decorated and complete with hot tub, a nice bed and the shower.

The staff team was dedicated and knowledgeable.

The location was particularly good and magnificent for us!

Enjoyed our rooms with a hot tub.

Convenient location near souq, masjid, restaurants, shops, and transportation. Friendly and helpful staff, especially Omar, Hassna, Yahya, and Murad. Good communication in English. Clean rooms with consistent housekeeping. Decent breakfast with variety. 

Willingness and helpfulness of staff. Room comfort was ok, Location good, breakfast not bad. Nothing to write home aobut but perfectly decent for quick business trip. Would not stay here for holiday though. 

I did not like the hotel at all.

It is not a 4 star hotel, the breakfast is not good. I did not like and I will never come back. Não é um hotel 4 estrelas, o café da manhã é ruim e eu não pretendo retornar lá.

I recently stayed at Oum Palace Hotel & Spa for a week-long vacation in Morocco. The staff at the hotel were absolutely fabulous - they spoke great English and were super helpful throughout my stay. The breakfast buffet 

good service beside a nice location, i would like if they can low the price .

The hotel is well located close to all amenities and the room was fairly big with a large bathroom.

The mattress was very hard that my girlfriend ended up having a backhache and the TV did not have all the satellites channels as listed and when I called the reception to ask what was the problem they said they will send me someone who never came only for me to call again the next day and to hear that they no longer have those channels. Breakfast was also poor for a 4 star hotel. Luckily we only booked for 3 days before going to another city andwhen we came back to Casa, we made sure we did not stay at this hotel. I will not recommend this hotel for people wishing to have a pleasant time.